Acceptable Use Policy


As a provider of web development, web hosting, search engine optimisation and other Internet-related services, Perfect Innovations offers its customers (known as "clients") and users the means to acquire and disseminate a wealth of public, private, commercial and non-commercial information. Perfect Innovations respects that the Internet provides a forum for free and open discussion and dissemination of information. However, when there are competing interests at issue, Perfect Innovations reserves the right to take certain preventive or corrective actions. In order to protect these competing interests, Perfect Innovations has developed an Acceptable Use Policy ("AUP") , which supplements and explains certain terms of each customer's respective service agreement, and is intended as a guide to the customer's rights and obligations when using Perfect Innovations' services. This AUP will be revised from time to time.

One important aspect of the Internet is that not one party owns or controls it. This fact accounts for much of the Internet's openness and value, but it also places a high premium on the judgment and responsibility of those who use it, both in the information they acquire and in the information they disseminate to others. When clients obtain information through the Internet, they must keep in mind that Perfect Innovations cannot monitor, verify, warrant or vouch for the accuracy and quality of the information they acquire. For this reason, the clients must exercise his or her best judgment in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet may be sexually explicit or otherwise offensive. Because Perfect Innovations cannot monitor or censor the Internet, and will not attempt to do so, Perfect Innovations cannot accept any responsibility for injury to its clients resulting from inaccurate, unsuitable, offensive or illegal Internet communications.

When clients disseminate information from the Internet, they must keep in mind that Perfect Innovations does not review, edit, censor or take responsibility for any information its clients may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation and other harmful speech. Also, because the information created is carried over Perfect Innovations's network and may reach a large number of people, including both clients and non-clients of Perfect Innovations, clients' postings to the Internet may affect other clients and may affect Perfect Innovations goodwill, business, reputation or operations. For these reasons, clients violate Perfect Innovations policy and the Service Agreement when they, their customers, affiliates or subsidiaries engage in the following prohibited activities:


Sending unsolicited bulk and/or commercial information over the Internet. It is not only harmful because of its negative impact on consumer attitudes toward Perfect Innovations, but also because it can overload Perfect Innovations' network and disrupt service to Perfect Innovations' clients. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, Perfect Innovations will investigate and shutdown the account that is SPAMMING. A $250 charge for violating this policy will be charged to the person initiating the SPAM. Furthermore Perfect Innovations reserves the right to prosecute for this violation. A $1.00 charge will be assessed PER EMAIL sent should Perfect Innovations choose to pursue and prosecute.

Adult-Oriented Content

Perfect Innovations does not allow adult content and will suspend/terminate any offending account without warning.

Obscene Speech or Materials

Using the Perfect Innovations network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material is prohibited. Perfect Innovations is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through its network.

Defamatory or Abusive Language

Using Perfect Innovations's network as a means to transmit or post negative, defamatory, harassing, abusive or threatening language.

Forging of Headers

Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

Illegal or Unauthorized Access to Other Computers or Networks

Accessing, illegally or without authorization, computers, accounts or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking"). Also, any activity that may be used as a precursor to an attempted system penetration (i.e., port scan, stealth scan or other information-gathering activity).

Distribution of Internet Viruses, Worms, Trojan Horses or Other Destructive Activities

Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mail bombing or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service or equipment.

Facilitation a Violation of this AUP

Advertising, transmitting or otherwise making available any software, program, product or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail bombing, denial of service attacks and piracy of software.

Export Control Violations:

Exporting encryption software over the Internet or otherwise, to points outside Australia.

Usenet Groups

Perfect Innovations reserves the right not to accept postings from newsgroups where we have actual knowledge that the content of the newsgroup violates the AUP.

Copyright or Trademark Infringement

Use of Perfect Innovations's service to transmit any material (by e-mail, uploading, posting, hot linking, directly linking or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software.

Collection of personal data

Use of Perfect Innovations's service to collect, or attempt to collect, personal information about third parties without their knowledge or consent is violation of this AUP.

Third Party Accountability

Perfect Innovations clients will be held responsible and accountable for any activity by third parties, using their account, that violates guidelines created within the Acceptable Use Policy.

Domains Chargeback Resolution

If the charge for a domain or set of domains is charged back, Perfect Innovations has the right to take control of the domain or set of domains that was paid for by the disputed charge. Perfect Innovations will change the domain account information as needed to take control of the domain or set of domains. The user is not guaranteed to be contacted in the event that a chargeback is received.

Other Illegal Activities

Engaging in activities that are determined to be illegal, including, but not limited to, advertising, transmitting or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards and pirating software.

Revisions to This Acceptable Use Policy

Perfect Innovations reserves the right to revise, amend, or modify this AUP, our TOS (Terms of Service) and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with our TOS (Terms of Service).

Other Activities

Engaging in activities, whether lawful or unlawful, that Perfect Innovations determines to be harmful to its clients, operations, reputation, goodwill or customer relations.

As we have pointed out, the responsibility for avoiding harmful activities just described rests primarily with the clients. Perfect Innovations will not, as an ordinary practice, monitor the communications of its clients to ensure that the comply with Perfect Innovations' policy or applicable law. However, when Perfect Innovations becomes aware of harmful activities, it may take any action to stop the harmful activity, including, but not limited to, removal of information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or any other action deemed appropriate by Perfect Innovations.

Perfect Innovations is also aware that many of its clients are themselves providers of Internet services, and that information reaching Perfect Innovations' facilities from those clients may have originated from a customer of the clients or from another third party. Perfect Innovations does not require its clients who offer Internet services to monitor or censor transmissions or web sites created by customers of its clients. Perfect Innovations reserves the right to directly take action against a customer of its clients. Also, Perfect Innovations may take action against the Perfect Innovations' clients because of activities of a customer of the clients, even though the action may affect other customers of the clients. Similarly, Perfect Innovations anticipates that clients who offer Internet services will cooperate with Perfect Innovations in any corrective or preventive action that Perfect Innovations deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of Perfect Innovations policy.

Perfect Innovations will not intentionally monitor private electronic mail messages sent or receive by its clients, unless required to do so by law, governmental authority or when public safety is at stake. Perfect Innovations may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, Perfect Innovations may disclose information, including, but not limited to, information concerning a clients, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation or governmental request. Perfect Innovations assumes not obligation to inform the clients that clients information has been provided and, in some cases, may be prohibited by law from giving such notice. Finally, Perfect Innovations may disclose clients information or information transmitted over its network where necessary to protect Perfect Innovations and others from harm, or where such disclosure is necessary to the proper operation of the system. However, Perfect Innovations will never sell information to other services or outside companies.

Perfect Innovations expects that its clients who provide Internet services to others will comply fully with all applicable laws concerning the privacy of online communications. A clients's failure to comply with those laws will violate Perfect Innovations policy. Finally, Perfect Innovations wishes to emphasize that, in signing the Service Agreement, clients indemnify Perfect Innovations for any violation of the Service Agreement, law or Perfect Innovations policy resulting in loss to Perfect Innovations or the bringing of any claim against Perfect Innovations by any third party. This means that, if Perfect Innovations is sued because of a clients's or customer of a clients's activity, the clients will be responsible for payment of any damages awarded against Perfect Innovations, plus costs and reasonable attorney's fees.

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